Corrections
We publish recommendations people spend money on, so being wrong has a cost. This page explains what we do about it.
Tell us
If something here is factually wrong — a specification, a price that was never real, a product we said we tested and did not, a claim that does not hold up — contact us and say which article and which sentence. You do not need to be polite about it, and you do not need to be certain. We would rather check ten reports and find nine were fine.
What we do with it
We check the claim against the source. If it is wrong we fix it, usually within a few days, and sooner when the error could cost someone money — a wrong price, a wrong size, a safety point, a product recommended for something it cannot do.
How a correction is marked
A corrected article carries a dated note saying what changed. We do not quietly edit an error out of existence: the point of the note is that a reader who acted on the old version can see what was different.
- Correction — we published something factually wrong. The note says what it said before.
- Update — the facts changed rather than our reporting being wrong: a product was replaced, discontinued, or re-tested.
- Clarification — what we wrote was accurate but read as something we did not mean.
Typos, broken links and formatting are fixed without a note. Prices and stock come from merchant data and change constantly by design; those are not corrections, and the last-checked date is shown with the price.
When we get it badly wrong
If an article's central recommendation turns out to be unsound, fixing a sentence is not enough. We retest, rewrite, or withdraw the piece, and say at the top that we did.
What we will not do
We do not remove or soften accurate criticism because a brand asks. A manufacturer who believes we have made a factual error is welcome to say so through the same route as everyone else, and we will check it the same way — but disagreement with a verdict is not an error.
See also: Editorial policy · About · Contact